Shipping policy

All streetwear goods require procurement and stock‑preparation. Please allow 7‑15 business days for your order to get processed and dispatched. Weekends, federal holidays, big sale events, high‑volume orders and stock restocking may extend the handling period. We do not support rush‑order service. Kindly refrain from purchasing if you need urgent delivery. Cancellations simply because of the stated processing waiting‑time are not accepted.

Once your parcel ships out, the tracking number and shipping info will be sent to your registered email. Tracking data generally refreshes within 1‑24 hours after carrier pickup. Reach out to our customer support if your shipment stalls in transit.

Double‑check your shipping address at checkout. Address edits are unavailable once goods have been handed over to the courier. We shall not take responsibility for lost parcels caused by incorrect or incomplete customer‑provided addresses.

Inspect outer packaging right upon collection. Refuse signature‑acceptance and email us straight‑away for broken or damaged outer packages. For out‑of‑stock merchandise, our team will contact you via email to discuss item replacement, extended waiting or full‑order refund.

Buyers are accountable for local customs duties, import tax and clearance‑related charges. Customs inspection can cause unpredictable transit delays, which are out of our control.